Si necesita ayuda en un idioma distinto al inglés, por favor, comuníquese con nosotros, ya que tenemos servicios de idiomas que podrían serle útiles. Estas comunicaciones podrían incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los términos o en los cargos, así como cualquier documento de mantenimiento de su cuenta. 8:00 p.m.Por favor, tenga en cuenta que las comunicaciones verbales y escritas de Citi podrían estar únicamente en inglés, ya que, tal vez, no podamos proporcionar comunicaciones relacionadas con los servicios en todos los idiomas. Merchandise inquiries for Walt Disney World, Disneyland, Aulani, and Disney Cruise Lineĩ:00 a.m. Guests under 18 years of age must have parent or guardian permission to call. If you have already submitted an online claim for a lost item and you have a question, you can contact Lost and Found at (407) 824-4245. Items of lesser value (such as sunglasses, hats, toys and clothes) are held for 30 days. Highly valuable items (such as wallets, purses, credit cards, prescription glasses, and cameras) will be held for 90 days. If the item was lost over 30 minutes ago, call Mears Transportation Group at (407) 423-5566. In case you lose something on Disney's Magical Express, if the item has been lost for less than 30 minutes, call (866) 599-0951. If you've lost an item at a Walt Disney World Resort hotel, contact the specific resort Lobby Concierge for assistance. Once you've filled out the online form, you will receive an email with a claim number for your lost item. Guests should fill out an online lost item report, available here. Walt Disney World Resort now uses Chargerback to help track lost and found items. If you lose an item at any Walt Disney World theme park, Disney Springs, Transportation (including busses, monorails and watercraft), ESPN Wide World of Sports Complex or Disney Water Park.
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